Support
Contact ECUFilePortal
For portal, billing, and file-request questions use the support email. If you already have a request, chat on that job in File History so the original file and status are in context.
[email protected] — account, TuningPoints, and file requests on this portal.
Request chat
After sign-in, open the request in File History. Chat there is tied to that job. Prefer that over a generic inbox when you already uploaded a file.
Operator
TMY Tuned, Plovdiv, Bulgaria. Workshop and parts enquiries that are not about this portal belong on tmytuned.com.
Frequently asked questions
- Is there a phone number on this page?
- This page publishes the portal support email. Use email or request chat. We do not invent a phone line here.
- Where do I ask about a paid file?
- Open that request in File History and use chat, and include the request in any email.